Room Service Delivery Attendant
Company: Disability Solutions
Location: Arlington
Posted on: October 26, 2024
Job Description:
Live! By Loews-Arlington, TX treats guests to an unprecedented
upscale experience that blends sports and entertainment with
first-class hospitality and superior amenities. Ideally positioned
between the new Texas Rangers' ballpark and Dallas Cowboys'
Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop
terrace and floor-to-ceiling windows that offer sweeping views of
the Arlington Entertainment District.Job SpecificRoom Service:
- Prepares silver, room service trays, coffee etc. at start of
and throughout shift, as required
- Presets trays and carts as required throughout shift. Prepares
each tray for specific order requirements
- Checks all Room Service Orders for accuracy and completeness
prior to departing kitchen
- Delivers Room Service Orders to guestroom in a timely
manner
- Sets up and serves order in guest room, according to guest
preference and Loews Hotels Standards, in a polite professional
manner
- Obtains proper charge authorization or payment for orders
delivered
- Completes all necessary paperwork accurately and legibly
- Picks up soiled Room Service trays and carts from guestrooms
and corridors as needed
- Cleans and maintains Room Service area and equipment
- Delivers amenities to guestroomsRefreshment Pantry:
- Inventories guest room Refreshment Pantries to determine
consumption by guest
- Prepares Refreshment Pantry charge ticket and forwards to
appropriate cashier for billing to guest account
- Replenishes Refreshment Pantry items consumed
- Inspect Refreshment Pantry contents and maintains freshness of
product
- Cleans and maintains refreshment pantry appearance to
established standards
- Removes consumed amenity items and/or Room Service trays from
guest rooms
- Completes DND/No Service, inventory and in-house guest list
paperwork and reports
- Communicates discrepancies regarding Refreshment Pantry usage
to Captain
- Restocks and rotates Refreshment Pantry attendant cart
suppliesGuest Valet:
- Retrieves orders for processing of guest valet from guest rooms
according to hotel policy
- Verifies accuracy and completeness of information on valet
ticket received from guest
- Completes necessary log entries to record receipt of guest
valet order
- Sorts, separates and tags guest valet articles for processing
by laundry/dry cleaner
- Organizes cleaned and processed guest valet orders for return
to guest
- Inspects and verifies completeness of valet order being
returned to guest
- Returns completed valet orders to guest room according to
established hotel procedure
- Completes required log entry to document return of guest valet
order to room
- Files valet reports appropriately for documentation and review
as necessaryGeneral:
- Completes required set up / preparation, at beginning of
shift
- Inspects all equipment prior to and at end of shift, reports
any needed repairs to supervisor
- Inventories supplies at beginning of shift, obtains supplies
necessary to support forecasted level of business
- Performs delivery, placement and any required set up of
amenities and/or equipment requested by guest
- Completes assigned closing duties at end of shift
- Other duties as assignedGeneral
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems
and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and
fellow employees
- Executes emergency procedures in accordance with hotel
standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and
work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming
standardsQualifications
- High School diploma or equivalent
- One plus years experience as Food Service /Room Service
Attendant in quality food service/hotel operation
- Thorough knowledge of quality food service techniques and
standards
- Exceptional guest service attitude and abilities
- Ability to lift and carry food service trays weighting 35+
pounds
- Ability to work flexible schedule to include weekends and
holidays
Keywords: Disability Solutions, Carrollton , Room Service Delivery Attendant, Other , Arlington, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...